Crash Course in Readers' Advisory

Orr, one of the most respected voices in public library reader services, has put together a strong overview of the major motivations, strategies, and tools for offering strong readers' advisory (RA) services for adult library customers. The first half of the book focuses on establishing RA as a vital library service, offering introductory explorations of types of readers, types of literature, and existing research in reading. Library staff looking for more practical guidance will find the second half of the book most useful. Here Orr clearly describes her "Golden Rules of Readers' Advisory Service"; outlines strategies for assisting both difficult RA customers and casual browsers; and provides comprehensive lists of go-to resources for use in RA interviews as well as resources for staff to keep abreast of goings-on in literature and publishing. Professionals looking to delve into strategies for talking about books in traditional RA interviews should continue to look to Saricks's Readers' Advisory Service in the Public Library (ALA Editions, 2005), but Orr's book should serve as the go-to for anyone looking for an overview or a refresher in providing quality RA for adult readers.