Frequently Asked Questions

How does a virtual conference work?

Our virtual conference means no travel and no hassle.

Log in from any computer or mobile device to our virtual show environment, set up just like a real conference center.
 
Welcome Center/Plaza: The main plaza allows you to see and access all of the different rooms in the virtual show.
 
Auditorium: Enter to select the presentations and panels you wish to attend.
 
Librarians’ Lounge: Network with colleagues from across the country and even some of your favorite authors here.
 
Exhibit Hall: Explore the exhibits, chat with authors, check out new titles and the latest products and grab some giveaways.
 
Tote Bag: Download and save all the information from the conference for future reference in your own personal tote bag.
 
Help Desk: Need help? Just ask! We’re online during the entire conference to help with any problems or questions. The help desk is located in the plaza.


And you can go back to view anything you might have missed with three months of unlimited access to the archived event on-demand!

What system requirements do I need on my computer?

Click here to view the technical requirements.

How much does it cost to register

SLJTeen Live! is free.

What is available during the archived event?

Archives include full access to watch all of the panels, presentations, and keynote speakers. You will be able to download all collateral materials that were available during the live event (from presentations, as well as vendor booths). However, you will not be able to chat, or interact with other viewers or vendors.

What if I can’t log into SLJTeen Live?

Contact Virtual Show Support by emailing virtualshow.support@on24.com.
 
Please include the show name, “SLJTeen Live” in the subject line of the email and detailed information regarding your issue, including a screenshot if possible. Virtual Event Support is the best contact for technical support including: login issues, browser or configuration issues, difficulty with functionality in environment and issues viewing/accessing a webcast.

I lost or never received my login information for the SLJTeen Live!, how can I retrieve it?

If you did not receive the email containing your username and password, or if you misplaced the information, please contact Virtual Show Support by emailing virtualshow.support@on24.com.
 
Please include the show name, “SLJTeen Live” in the subject line of the email and detailed information regarding your issue.

How may I use the data, reports, and archives?

Library Journal, School Library Journal (together “Library Journals, LLC”), and/or The Horn Book, Inc., is the sole and exclusive owner of all copyrights in this document, including but not limited to the textual and graphic content and the organization, layout, and display of the information and data contained herein. As a purchaser or user of this document, you acknowledge that you are a licensee of Library Journals and/or The Horn Book’s copyrights and that Library Journals LLC and/or The Horn Book retains title to all copyrights in the document. You are not permitted to resell, distribute, disseminate, disclose, copy, or otherwise make use of the information contained in this document, except for use within your organization or specifically designated facility, unless your organization has obtained a content license from Library Journals, LLC and/or The Horn Book. Wherever and whenever the document, or any portion thereof, is disseminated by your organization with the permission of Library Journals and/or The Horn Book, it must bear the following in a prominent location: “© INSERT SPECIFIC PUBLICATION, Library Journals, LLC, [IF THB, then use The Horn Book, Inc.,] a wholly owned subsidiary of Media Source, Inc. All rights reserved.”

Other Questions?

Please contact us at support@mediasourceinc.com or 866-207-0310 for further assistance.
 
 

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