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Frequently Asked Questions

How does an online event work?
Our online event means no travel and no hassle.

Log in from any computer or mobile device to our virtual show environment, set up just like a real conference center.

Welcome Center: The main hall allows you to see and access all of the different rooms in the virtual show

Auditorium: Enter to select the presentations and panels you wish to attend

Chat Lounge: Network with colleagues from across the country and even some of your favorite authors here

Exhibit Hall: Explore the exhibits, chat with authors, check out new titles and the latest products and grab some giveaways

Tote Bag: Save all the information from the show for future reference

Help Desk: Need help? Just ask! We’re online during the entire event to help with any problems or questions

And you can go back to view anything you might have missed with three months of unlimited access to the archived event on-demand!

On24 Demo link and Screen Shots

What system requirements do I need on my computer to attend SummerTeen?
Click here to view the technical requirements from On24

Question: Can you assist me with information about the technical requirements?

Answer: Yes! We are happy to support you. Please contact us at virtualshow.support@on24.com.  Please include the show name, “SummerTeen 2013” in the subject line of the email and detailed information regarding your issue, including a screenshot if possible. Virtual Event Support is the best contact for technical support including: login issues, browser or configuration issues, difficulty with functionality in environment and issues viewing/accessing a webcast.

How much does it cost to register?
School Library Journal’s SummerTeen Online Event is Free!

When will the event be archived and how long may I view the archives?
The archive of SummerTeen will be posted following the live event and registrants will be able to view the archive for three months from the original date it becomes available.

All registrants will have unlimited access to the archives even if they did not attend the live event.

I didn’t register for SummerTeen by July 24, 2013, may I register now to view the archives?
Yes! You must register here www.slj.com/SummerTeen to view the archived event, which will be available for up to three months after the live event date.

How do I access the archives?
Upon registration, you will receive a confirmation with login credentials (username, password) as well as a link to view.

What is available during the archived event?
Archives include full access to watch all of the panels, presentations, and keynote speakers. You will be able to download all collateral materials that were available during the live event (from presentations, as well as vendor booths). However, you will not be able to chat, or interact with other viewers or vendors.

What if I can’t log into SummerTeen?
Contact Virtual Show Support by emailing virtualshow.support@on24.com.

Please include the show name, “SummerTeen 2013” in the subject line of the email and detailed information regarding your issue, including a screenshot if possible. Virtual Event Support is the best contact for technical support including: login issues, browser or configuration issues, difficulty with functionality in environment and issues viewing/accessing a webcast.

I lost or never received my login information for the SummerTeen, how can I retrieve it?
If you did not receive the email containing your username and password, or if you misplaced the information, please contact Virtual Show Support by emailing virtualshow.support@on24.com.

Please include the show name, “SummerTeen 2013” in the subject line of the email and detailed information regarding your issue, including a screenshot if possible

How may I use the data, reports, and archives?
Library Journal, School Library Journal (together “Library Journals, LLC”), and/or The Horn Book, Inc., is the sole and exclusive owner of all copyrights in this document, including but not limited to the textual and graphic content and the organization, layout, and display of the information and data contained herein.  As a purchaser or user of this document, you acknowledge that you are a licensee of Library Journals and/or The Horn Book’s copyrights and that Library Journals LLC and/or The Horn Book retains title to all copyrights in the document.  You are not permitted to resell, distribute, disseminate, disclose, copy, or otherwise make use of the information contained in this document, except for use within your organization or specifically designated facility, unless your organization has obtained a content license from Library Journals, LLC and/or The Horn Book.  Wherever and whenever the document, or any portion thereof, is disseminated by your organization with the permission of Library Journals and/or The Horn Boosk, it must bear the following in a prominent location: “© INSERT SPECIFIC PUBLICATION, Library Journals, LLC, [IF THB, then use The Horn Book, Inc.,] a wholly owned subsidiary of Media Source, Inc.  All rights reserved.”  To purchase multiple copies and/or licensing rights for this report, please e-mail isinger@mediasourceinc.com.  Copyright 2012. All rights reserved.

How do I become a Media Sponsor?
For information on the benefits of our Media Sponsor Program, please email us at SLJEvents@mediasourceinc.com.  

How can I find out more about Library Journal, School Library Journal and The Horn Book?
To learn more about Library Journal and all of the excellent products and services we have to offer directors, administrators, and staff in public, academic, and special libraries, please visit us at www.libraryjournal.com.

To learn more about School Library Journal and the outstanding tools and resources we offer to librarians who work with young people in schools and public libraries, please visit us at www.slj.com.  

To learn more about The Horn Book and the outstanding tools and resources we offer to librarians who work with young people in schools and public libraries, please visit us at www.hbook.com

Other questions?
Please contact us at support@mediasourceinc.com or 866-207-0310 for further assistance.

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View the Archives On Demand
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    Keynote Speaker
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Tamora Pierce

 
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The Dark Unwinding
 
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Dark Parties and Half Lives
 
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Aquifer
 
    Crop RobinLafevers SLJ SummerTeen 2013 FAQ   Robin LaFevers
Dark Triumph and Grave Mercy
 
    Crop Annabel Monaghan SLJ SummerTeen 2013 FAQ   Annabel Monaghan
A Girl Named Digit and
Double Digit
 
    Crop DebNoyes SLJ SummerTeen 2013 FAQ   Deb Noyes
The Plague in the Mirror
 
    Crop PaulRudnick SLJ SummerTeen 2013 FAQ   Paul Rudnick
Gorgeous
 
           
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