
The public library is an information center providing resources that the community needs and wants. To know exactly what the community needs and wants the library relies on comment cards, conducts online surveys, and closely follows local issues and trends. But what if there are no customers to poll, no users for librarians to have a discussion with? This is exactly the situation that my library system is currently facing, because we are building a library where there has never been one (for many, many miles) and therefore there are no statistics, surveys, or discussions to base our collection, preliminary programming, or resource needs.






















